Issues with slowdowns in conversations loading
Resolved·Degraded performance

This incident has been resolved.

Mon, Jul 24, 2023, 09:47 PM
(1 year ago)
·
Affected components
Text Messaging
IOS App
Android App
Web App
Mac App
Windows App
Updates

Resolved

This incident has been resolved.

Mon, Jul 24, 2023, 09:47 PM

Identified

The issue has been identified, and our team is working diligently to have it resolved. The issue affects conversation loading and messages and does not affect outgoing and incoming calls.

We appreciate your patience as we work on the issue.

Mon, Jul 24, 2023, 07:42 PM(2 hours earlier)

Investigating

We are aware that some users are experiencing issues with their conversations not loading properly. Our engineering team is investigating the root cause.

Please stay tuned as we provide updates on this.

Mon, Jul 24, 2023, 07:08 PM(34 minutes earlier)