All Systems Operational

About This Site

Welcome to OpenPhone's service status page.

Website Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
IOS App
Operational
90 days ago
99.97 % uptime
Today
Android App Operational
90 days ago
99.97 % uptime
Today
Web App
Operational
90 days ago
99.96 % uptime
Today
Third Party Operational
Proxy and DNS Operational
Network Operational
Cloud Operational
Database Operational
Communications Operational
Text Messaging
Operational
90 days ago
99.85 % uptime
Today
Calling
Operational
90 days ago
99.96 % uptime
Today
Voicemail
Operational
90 days ago
99.97 % uptime
Today
Mac App Operational
90 days ago
99.99 % uptime
Today
Windows App Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 30, 2023

No incidents reported today.

Sep 29, 2023
Resolved - For 1.5 hours we had delays in processing scheduled messages. Text messages worked fine during this time and all scheduled messages that were delayed should have been sent.
Sep 29, 19:17 UTC
Sep 28, 2023
Resolved - We are no longer experiencing MMS/SMS delivery delays when sending messages to Verizon and AT&T. This incident has been resolved.
Sep 28, 22:21 UTC
Monitoring - Observing successful MMS/SMS delivery to Verizon and AT&T networks in the US. Will continue monitoring.
Sep 28, 21:19 UTC
Identified - Our carrier has informed us that they are experiencing SMS/MMS Delivery Failures to Verizon and AT&T Networks in the US. They are actively working toward a resolution. According to Twilio, next update will come in one hour from 12:48 pst. Feel free to follow along here: https://status.twilio.com/incidents/j8lxbp03z9z5
Sep 28, 19:53 UTC
Investigating - Our carrier has informed us that they are experiencing SMS/MMS Delivery Failures to Verizon and AT&T Networks in the US. They are actively investigating the issue. According to Twilio, next update will come in 30 mins from 12:19 pst. Feel free to follow along here: https://status.twilio.com/incidents/j8lxbp03z9z5
Sep 28, 19:22 UTC
Resolved - This incident has been resolved.
Sep 28, 19:19 UTC
Update - This issue has been fully resolved for the users impacted. If you are still experiencing an issue with messaging, then it is a separate issue. Please reach out directly to our support team for help.
Sep 28, 19:19 UTC
Update - Hey folks, we've been in constant communication with our upstream carriers as they navigate the issue on their end that is causing filtering of a small subset of customers with registered workspaces. We've received confirmation that this issue has been resolved for 90% of affected workspaces. We'll send formal communications shortly.
Sep 19, 20:47 UTC
Update - We are continuing to investigate this issue.
Sep 15, 16:02 UTC
Investigating - Upstream carriers are incorrectly filtering messaging traffic for a small subset of our customers causing them not to be able to send messages to US numbers, despite being successfully registered for A2P.

To identify if you've been impacted (1) you would have received an email from us and (2) you would have received an undelivered notification when attempting to send a message.

We're working closely with our partners to resolve this issue with the carriers immediately. If you need to text immediately, you can still do so by adding a new local or toll-free number to your account. We'll update this page as soon as we know more. Thank you for your patience.

Sep 15, 15:13 UTC
Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023
Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.