Connection issues on outbound calls

Incident Report for OpenPhone

Resolved

This incident has been resolved.

Posted Sep 09, 2021 - 16:55 UTC

Monitoring

Hi folks, due to a third-party issue, we experienced an issue with facilitating outbound calls for a small subset of our phone numbers. This issue first started at 8:30AM PST and a fix was implemented at 9:04AM PST.

We're currently monitoring the situation to ensure we're 100% back to normal. Please reach out to us via support@openphone.co if you have any questions. Thank you!

Posted Sep 09, 2021 - 16:10 UTC

This incident affected: Website, Support, IOS App, Android App, Web App, Text Messaging, and Mac App.