Delivery issues for inbound SMS on subset of US local numbers
Incident Report for OpenPhone
This incident has been fully resolved. It doesn't appear to have affected a subset of our user base, and we're glad that our third-party service was able to resolve this fully from their end. For any other questions, reach out to
Posted Sep 09, 2021 - 22:24 UTC
Our third-party partner is continuing to investigate this issue. We'll follow up with you as soon as this is resolved.
Posted Sep 09, 2021 - 19:16 UTC
We are continuing to investigate this issue.
Posted Sep 09, 2021 - 16:12 UTC
Hi folks, due to a third-party issue, we experienced an issue with receiving inbound messages for a small subset of our local US 10-digit long code phone numbers.

We're currently investigating the issue, and we will provide an update for you soon. Please reach out to us via if you have any questions. Thank you!
Posted Sep 09, 2021 - 16:12 UTC
This incident affected: Website, IOS App, Android App, Web App, Text Messaging, and Mac App.