Resolved
This incident has been resolved.
Identified
The issue has been identified, and our team is working diligently to have it resolved. The issue affects conversation loading and messages and does not affect outgoing and incoming calls.
We appreciate your patience as we work on the issue.
Investigating
We are aware that some users are experiencing issues with their conversations not loading properly. Our engineering team is investigating the root cause.
Please stay tuned as we provide updates on this.